Got a question you can't find an answer too or need a little extra help with your order? Check out our FAQs section. 

If you still need help, drop us a message below and we'll get back to you as soon as we can. Please note, sending a second message before receiving a reply from us will result in longer response times. 

Our customer care team are here Monday - Friday, 10am - 5pm (excluding public holidays) and aim to respond to all enquiries within 48 hours. To help us answer you as quickly as possible, please always include your Order Number in all correspondence.

Please bear with us during the Black Friday, Christmas & Chinese New Year period, as it may take us a little longer to respond.

For wholesale and press enquiries please contact us directly at info.dearscarlett@gmail.com.